Refunding, changing, or cancelling a flight booking - Qantas
Contact your local Qantas office to change your booking. (Service fees may apply for changes made through your local Qantas office). Cancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling ...
Medical Clearance - Qantas
This helps us ensure your comfort, health and safety inflight including allowing for the provision of any specialised equipment or assistance you might need. For more information, visit Fitness to Fly. If you require Medical Clearance, print the Travel Clearance Form and email or Fax: +61 2 9490 1830 the completed form to Qantas Medical for ...
Help and Support - Qantas
Flight Status. Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.
How to get my eTicket itinerary, bags, seat, or carbon offset
This email will be sent as a PDF attachment to the email address you provided during booking. You can view your booking online at any time at Manage booking . You should carry your eticket receipt at all times for both international and domestic flights. Photographic identification must be produced at check in. You can access your eticket ...
How do Qantas Frequent Flyer members earn Qantas Points for …
Members must select ‘Airbnb’ from the Qantas Accommodation search form and then provide their Frequent Flyer details to allow us to track their purchase back to their Qantas Frequent Flyer account and allocate their Qantas Points. The member’s cookies must be turned on before they click on the ‘Airbnb’ link to make a booking. That way ...
Claiming missing Qantas Points for Qantas Hotel or Airbnb bookings
How long do I have to claim for my missing Qantas Points for my Qantas Hotel or Airbnb booking? Answer. A Qantas Frequent Flyer Member has up to 90 days from the day of check-out to claim missing Qantas Points. If points haven’t been awarded eight weeks after checkout submit a query. Refer to the terms and conditions page for further information.
Check-in options - Qantas
Customers who require special assistance, unaccompanied minors or large groups, please make yourself known to a Qantas Team member who will be able to assist you with the check-in process when you arrive at the airport.
Baggage with connecting flights - Qantas
Answer. Yes, if: Both your flights are booked on the same single booking and; Your flights are all with Qantas, or Qantas and Emirates, or Qantas and one world airlines. Your baggage will be transferred between flights for you, and you will receive your boarding pass for your onward flight*. Note Due to the need to authenticate travel ...
Booking reference and where to find it - Qantas
You can find your booking reference in the confirmation email that was sent to you, your e-ticket receipt and in the Qantas App at the top of the trip page. The below items can't be used to check-in: Your e-ticket number, this a 13 digit number starting with 081. Your flight number, this starts with QF followed by up to 4 digits.
View flight bookings made online - Qantas
You can view your booking online before travel at Manage booking by entering your booking reference and last name. Your booking reference consists of six letters and numbers and can be found on your e-ticket itinerary. If you booked directly with Qantas your booking reference will not include numbers zero (0) or one (1). Update your contact ...